Enterprise Mobile Strategy
SituationSykes, one of the largest Business Process Outsourcing service providers, wanted us to develop an iPad app which compiles customer data in diverse formats for better decision-making and business intelligence purposes.They were looking for application to provide operational transparency into specific client accounts or line of business.
Their wish was that the app should also include -
- High level analysis of all client projects
- Diverse performance charts
- Decisive statistical information actionable business intelligence
- Alert notifications to users
SolutionSoftweb Solutions developed a scalable application providing user access to key information on the move to save time on key decision making process. After a stringent qualitative analysis, we delivered an Enterprise scale app that presents comprehensive contact management solutions on iPad.
Some of the features include
- Thorough analysis of the project helping executives to understand clients requirements better
- Easy to use and includes flexible dashboard
- Features smart filter to browse through clients and project information
- Integrated with comprehensive dashboard detailing about projects, client names, and other information in alphabetical order.
- Incorporated with organized and streamlined repository of contact information
ResultsContacts are crucial to the survival for any business. They are the only point of target during the development or expansion of the business. Contact management solution on iPad was the right fit for Sykes’ business because of the ease of use and organization of contact information.Smart filters are implemented that allows users to access right kind of information anywhere, anytime.The overall level of satisfaction of our client’s customers has increased and the turn-around time to customers’ requirements has lessened to a noticeable level.